Luna Palace Hotel Mazatlan, Mazatlan
About the Resort
Luna Palace is an all-suite hotel located in Mazatlan, Mexico, designed to provide guests with the comforts of home in a relaxed beach environment. The resort features private balconies and terraces in each suite, allowing for stunning views of the ocean. Its unique location near the colorful ‘Mazatlán’ sign in Zona Dorada makes it a popular resting spot for American and Canadian couples looking to escape the winter cold.
Location
Luna Palace is situated at the northern edge of Gaviotas Beach, ensuring a quieter ambiance away from crowded tourist areas. The resort's proximity to local shops, restaurants, and attractions like Casino MonteCarlo and Sea Shell City makes it
Rooms
Luna Palace offers 71 air-conditioned suites, each equipped with fully stocked kitchenettes, providing a home-like atmosphere. Guests can enjoy spacious rooms that feature flat-screen TVs, free Wi-Fi, and either sea or pool views. Selected accommodations come with private balconies or terraces, enhancing the overall comfort and relaxation.
Eat & Drink
The resort boasts the
Leisure & Business
Guests can revel in the sparkling swimming pool with a swim-up bar and a separate
Select your room type
Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Private beach
- Elevator
- Currency exchange
- Coffee shop
- Multilingual staff
Sports & Fitness
- Fitness center
- Golf course
- Fitness studio
Guest Parking
- Kitchen
- Cookware/ Kitchen utensils
Services
- Room service
- Laundry
- Tours/Ticket assistance
- Wedding services
- Medical facilities service
- Stores/Commercial services
- Bell staff/Porter
Dining
- Restaurant
- Poolside snack bar
- Buffet breakfast
Business
- Meeting/ Banquet facilities
Children
- Paid babysitting/ Child services
- Children's pool
- Water slides
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Ballroom
Room features
- Air conditioning
- In-room safe
- Balcony
- Tea and coffee facilities
- Dining table
Self-catering
- Kitchen
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Cable/ Satellite television
- Free local telephone calls
Location
Reviews and Ratings
I had a great stay at this hotel which was perfect for my family's trip. The rooms were spacious and offered a beautiful view of the beach, making our mornings delightful. The location was really convenient, with easy access to the beach and nearby restaurants. While the music around the pool could get a bit loud during the day, it didn’t overshadow our overall enjoyable experience. I would certainly consider coming back!
My recent stay at the hotel had some highs and lows. The view from our room was spectacular, with a huge balcony overlooking the water. However, the check-in process was frustrating and the overall service left much to be desired. The rooms were spacious but lacked basic amenities, which was disappointing for the price we paid. While the location was excellent, being right on the beach, the hotel definitely needs improvement in terms of cleanliness and service.
Luna Palace provided a mixed experience for us during our visit. The location was absolutely perfect, with stunning views of the ocean and easy beach access. Our room was spacious and well-equipped, which we appreciated. However, the service left much to be desired, as the staff's attentiveness varied and we encountered maintenance issues. Unfortunately, the overall state of the facilities seemed a bit rundown, which detracted from our stay.
We had a delightful stay with a fantastic ocean view from our spacious room. The staff was attentive and helpful, which made our experience even better. However, the check-in process was a bit frustrating and could use improvement. The noise from the pool music during the day was also a downside. Overall, it was a good experience, and I would consider returning.
I had high hopes for Luna Palace based on the reviews, but unfortunately, my experience was disappointing. While the staff wasn't outright rude, there was a noticeable lack of warmth. My first room was unclean, and even the second one, though clean, had persistent mold smells and broken furnishings. The kitchenware was in terrible shape, and I felt I had to bring my own essentials just to feel comfortable. Overall, it felt like a place running on fumes rather than a welcoming hotel.
We had a nice stay at the hotel, enjoying spacious accommodations with fantastic views of the ocean. While the rooms were clean and well-equipped, the check-in experience left something to be desired, as it felt overly bureaucratic. I appreciated the lovely pool and the comfortable area to relax by the beach, but the noise from the pool during the day could be bothersome for those looking for quiet. Additionally, the limited English TV channels were a letdown during our evenings.
I had a pleasant stay at the hotel with spacious junior suites and super clean facilities. The view from my room was fantastic, overlooking the beach and the pool. However, the check-in process felt a bit unwelcoming, and there were some issues with kitchen supplies in the room that made my stay less convenient. Overall, it's a decent place if you want to cook your meals and enjoy the beach without the all-inclusive hassle.
My stay at Luna Palace was disappointing overall. The first room was filthy, and while the second room was a bit cleaner, it had a moldy smell and was quite run down. The location is fantastic with beautiful beach views, but the hotel itself is in dire need of renovations. I wouldn't recommend this place based on my experience.
I had a wonderful stay at Luna Palace, where the friendly staff made me feel right at home. The activities and lively atmosphere added so much fun to my visit. The rooms were clean and offered a great ocean view, though I did notice a bit of noise occasionally. The location is fantastic, just steps from the beach, making it a relaxing getaway. Overall, I felt it was a great value for what I paid.
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